Frequently Asked Questions
Everything you need to know about your BOBHEAD experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking number so you can follow your package's journey to your doorstep.
How do I determine the right size for me?
We provide a detailed size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
Do you ship internationally?
Yes, BOBHEAD ships worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout process.
How should I care for my BOBHEAD apparel?
To maintain the quality of your garments, we recommend washing them inside out in cold water and hanging them to dry. Specific care instructions are located on the inner label of each piece.